Partner Operation Consultant
ZTL is a fintech company, positioned to take advantage of the opportunities given by the PSD2 directive, and challenge the banks’ domain on payments and remittances. Our ambition is to become the leading B2B payment platform in Europe. No less!
We are looking for a Partner Operation Consultant to join our team. The successful candidate will be responsible for handling inquiries from professionals/partners and will be in constant contact with superusers/partners, and banks. The ideal candidate should be fluent in English, have 2-3 years of experience in a similar role, be computer-savvy, and proficient in Microsoft Office.Responsibilities:
Handle inquiries from professionals/partners in a timely and efficient manner
Communicate regularly with superusers/partners and banks
Solve complex problems and provide solutions to partner-related issues
Work independently to manage partner accounts and ensure partner satisfaction
Collaborate with the team to improve processes and enhance the partner experience
Provide training and support to partners as needed
Requirements:
Fluent in English
2-3 years of experience in a similar role
Proficient in Microsoft Office and computer-savvy
Passionate, hard-working, and self-motivated
Strong problem-solving skills and the ability to solve complex problems
Experience working with startups is a plus
A people person with excellent communication skills
If you are a highly motivated individual with a passion for solving problems and providing exceptional customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, a dynamic work environment, and opportunities for growth and advancement.
| Nøkkelord | Partner Management, Customer Contact, Support 1-linje, Partner Relations, Problem Solving |
| Bransjekategori | Bank / Finans / Forsikring |
| Bransje | Bank / finansielle tjenester |
