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Veksthuset Personal AS has had 125 invoiced customers in the period summer 2021 and February 2022. The customer spectrum extends from small local businesses to large national companies.
Our customers is everything from businesses that have had a short-term need for labor to permanent partners with whom we regularly assist recruitment and or crew.
Through our two largest customers, we have had a turnover of approx. 6 million each over the past six months. Average turnover per customer has been just under NOK 500,000.
Regardless of the size of the customer, we do our utmost to deliver a professional and predictable service, where the obvious goal is for the customer to experience that our service is value-creating for their business. Both in the form of getting hold of the competence they need to carry out what they are supposed to do, and in addition in the form of saving their own time and own resources by having a professional partner carry out the recruitment and staffing service more efficiently.
Recruitment has had a significant increase since the last survey and also in line with our strategy to increase the proportion of recruitment customers.
- We focus on being customer-oriented and therefore this winter's customer survey is an important part of our quality work.
The feedback from the customers is very useful in our further strategy work and it is gratifying to see that several of the measures we have taken are yielding results.
For example, the proportion of customers who see our services as innovative has increased considerably, and this is probably related to our increased focus on reliable, professional advertising in social media.
We are also happy about the increase in our recruitment services, which have received a solid increase in quality over the past six months.
Close to 40 % of our customers heard about us for the first time via acquaintances or colleagues. This indicates that we have many satisfied customers, who get the assistance they need to get hold of the right expertise.
